What people actually ask8 answers
Frequently asked questions
These are the questions we actually get asked across the counter at 6401 TX-317, not a marketing department's guess at what a customer wants to know. If yours isn't here, call and ask it directly. English and Spanish are both spoken on the floor.
Ask us anything
Materials that resist water penetration and damage even during extended exposure: porcelain tile, waterproof vinyl such as SPC or WPC rigid core, and poured resin floors. We stock waterproof luxury vinyl from COREtec for kitchens, bathrooms, laundries and any room that takes moisture.
With modern hardwood construction and finishes, refinishing is no longer a routine requirement. Hardwood is one of the most durable floors available and lasts decades with ordinary care. Bring your questions to the showroom at 6401 TX-317 and we will look at the specific species and finish you have.
No. Tile is excellent, and luxury vinyl, natural stone, engineered hardwood and sealed concrete are all strong alternatives depending on how you weigh comfort underfoot, appearance and budget. We carry the alternatives as well as the tile, so the comparison happens in one room instead of across three shops.
Installation typically begins within two weeks of your consultation, depending on product availability. Estimates are free and usually same-day or next-day.
A 1-year workmanship warranty from us, on top of the manufacturer warranties the products carry — most of our flooring lines carry a lifetime manufacturer warranty.
Financing runs through the Shaw credit card, issued with approved credit by Wells Fargo Bank, N.A., an Equal Housing Lender. We also offer cash and military discounts, and we take American Express, Discover, MasterCard, Visa, cash and check.
Carpet and rugs from Mohawk, Shaw Floors, Karastan, Masland and Dixie Home. Hardwood from Shaw Floors, Regal Hardwoods and Real Wood Floors. Luxury vinyl from COREtec and Mannington. Tile and stone from Daltile, Emser Tile, Marazzi, Interceramic, MSI, Arizona Tile and American Olean. We are members of the Shaw Flooring Network.
Yes. Kitchen remodeling, bathroom remodeling, custom showers and backsplashes, using the same tile and stone lines you can see in the showroom.
6401 TX-317, Suite B
If we didn't answer it here, ask it in person
Walk-ins are welcome Monday through Saturday. A photo of the room and a rough measurement is enough to start, and the details get worked out at the table with the samples in front of you.